We pull customers back into your service department
RecallMagnet checks every customer you've sold or serviced for open safety recalls, every week, and emails them to come back for the free repair. You fix the RV. We handle the rest.
Hi Glen, your 2026 Winnebago Ekko has an open safety recall on the generator touchscreen. The repair is free.
Call us at (337) 555-0100 or reply to this email to set up a time.
Sample email. Names and phone numbers are made up.
How it works
No new software for your team to learn. RecallMagnet works from the customer list you already have.
Every customer you've sold or serviced, with their VIN. Choose how far back to go: all customers, or only those seen in the last 5, 7 or 10 years.
New recalls come out all the time. We match each one against your customers, on the chassis and on the coach or trailer, and skip the brands you don't service.
When the fix is ready, the owner gets an email from your service department. Replies come straight to you. Your team books the appointment and does the work.
What it does for your dealership
A recall repair is often the first time in years a customer has been back. RecallMagnet turns that visit into business for both service and sales.
Every recall is a reason to return, including customers you haven't seen in years.
With the RV in the shop, your team can recommend the other work it needs.
Every email can offer a free trade evaluation, a chance to sell them a new unit.
Owners ready to move on can list their RV with you instead of selling it elsewhere.
Built for the service department
Nobody gets told to come in for a repair you can't do yet.
If the manufacturer hasn't released parts yet, the owner waits on a list and is contacted automatically once the fix is ready.
Pick the RV brands and chassis you're authorized for. Everything else is set aside, so nobody is sent to you by mistake.
Fire risks and do-not-drive warnings are marked urgent so your team calls those owners first.
Bounced emails, "I sold it" and "stop" replies are handled for you. Questions land on your to-do list.
See who's ready to contact, who replied, who's waiting on parts and what it's bringing in.
Email today. Text messaging is being added for dealers who want it.
See it in action
Every screen, one click at a time: setup, the dashboard, and handling customers.
Tell us a little about your dealership and we'll set up a demo. We can show you how many open recalls are sitting in your own customer list.